Refund policy
Return & Refund Policy – Clean Paws Living
We want you to be satisfied with your purchase. If you are not completely happy, we’re here to help.
Returns
You may request a return within 30 days of receiving your order.
To be eligible for a return:
- Item must be unused and in original condition
- Item must be in original packaging
Non-Returnable Items
- Used or damaged items not due to our error
- Final sale items (if applicable)
Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos, and we will resolve the issue quickly.
Refunds
Once your return is received and inspected:
- Refunds will be issued to your original payment method
- Please allow 5–10 business days for processing
Order Cancellations
Orders can be canceled within 12 hours of placing the order.
Contact Us
If you have any questions, contact us at:
support@cleanpawsliving.com